Background

TIDAL’s growth demanded predictable performance in every region, yet our legacy stack tied us to a single CDN and left only coarse-grained failover levers.

My Role

As Engineering Manager I owned the program charter, partnered with product leadership to define performance targets, and coordinated the multi-team squad that delivered routing software, Terraform modules, and observability hooks. I cleared blockers across network, SRE, and partner CDNs while mentoring lead engineers on architecture trade-offs.

Execution

  • Designed an edge compute architecture that abstracts Fastly, Cloudflare, and CloudFront behind a policy-driven routing layer.
  • Collaborated with SRE, networking, and product teams to codify latency SLOs and observability requirements for each geography.
  • Automated provisioning through Terraform and custom APIs so new services could publish cache rules, security headers, and routing intents via self-service workflows.
  • Fed real-time analytics back into the observability stack, enabling automatic failover when jitter or saturation thresholds were breached.

Results

  • Streaming sessions now anchor to the closest healthy edge, improving perceived responsiveness and overall uptime.
  • Multi-provider leverage cut CDN costs 12% while reducing dependency risk.
  • Product teams can roll out features without waiting on manual CDN configuration, accelerating experimentation and reinforcing SRE best practices.

Technologies & Tools

Technologies & Tools Used
Fastly Cloudflare CloudFront Terraform DataDog Docker AWS ECS Python Go AWS Secret Manager AWS