Rajat Gupta
AVP Engineering, Reserve Bank Innovation Hub · Bengaluru
I lead platform, reliability, and security engineering for systems where downtime has a real cost. Today that means credit and fraud-prevention infrastructure for India’s financial sector, as AVP Engineering at the Reserve Bank Innovation Hub (RBIH) in Bengaluru. Before that, I spent more than nine years in Berlin, where I grew from DevOps engineer to leading SRE, platform, and security teams for cloud gaming, music streaming, and payments at PlayStation, TIDAL, and Paymenttools.
- Platform engineering
- Site reliability
- Security and compliance
- Digital public infrastructure
- AI adoption
- Technical leadership
Selected work
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Observability Governance & Internal Developer Portal
Cut log spend by 30% and total observability cost by 12% while making telemetry actionable inside the IDP.
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SRE Operating Model Rollout
Reduced MTTR by 50% and lifted reliability scores by 80% across 14 product teams.
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Incident Management for Digital Public Infrastructure
Designed RBIH's incident management practice so production alerts on the Unified Lending Interface (ULI) reach an accountable responder and every major incident ends with tracked follow-ups.
What I do
RBIH is a wholly owned subsidiary of the Reserve Bank of India. There I lead platform engineering, infrastructure, CI/CD, reliability, and AI adoption across the platforms RBIH builds for the financial sector, including the Unified Lending Interface (ULI), MuleHunter.AI, and the Digital Payments Intelligence Platform (DPIP). These systems serve lenders and banks, and through them their customers, so reliability, security, and regulatory compliance are part of the engineering work from day one.
The thread through all of my work is the same: make ownership clear, help teams decide with data, and build processes that reduce noise instead of adding more of it. I also enjoy green-field work that needs both technical judgment and steady leadership to get from idea to production.
Latest writing
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GitOps: Beyond the Hype
What GitOps looks like in practice: where it delivers, with numbers from Intuit, Deutsche Telekom and Adobe, where it quietly falls apart, and how to make it work.
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Terraform at Scale: Patterns and Anti-Patterns
What separates teams that run Terraform smoothly at scale from those fighting state corruption, slow plans and drift, drawn from Cloudflare, Stripe, Uber and Benchling.
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The Three Pillars of Observability: Logs, Metrics, Traces Done Right
Monitoring tells you when something breaks; observability tells you why. How to get logs, metrics and traces right, with OpenTelemetry, smarter sampling and a checklist.
Get in touch
Email me at contact@rajatgupta.work or reach out on LinkedIn for speaking, writing, or mentoring opportunities. I also publish on Medium.